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Privacy Policy

Last Updated: August 6, 2026
 

Southtowns Bowling respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how information is collected, used, and protected when you interact with Southtowns Bowling, Chick's Restaurant & Lanes, Eden Bowling Center, and our website.
 

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Reservation and booking information

  • League registration and participation information

  • Payment-related information

  • Information submitted through contact forms

  • Communications with our businesses

  • Other information you choose to provide
     

We may also collect basic technical information about how visitors use our website, such as browser type, device information, and website activity.
 

How We Use Your Information

We may use your information to:

  • Respond to questions and requests

  • Manage bowling reservations and parties

  • Administer bowling leagues and registrations

  • Send league schedules, payment reminders, and league-related notices

  • Provide customer service

  • Send reservation or account-related notifications

  • Process and maintain records of transactions

  • Provide information about events, programs, and services

  • Send promotional communications when you have provided the appropriate consent

  • Improve our website and services

  • Meet legal, regulatory, security, and business requirements
     

SMS/Text Messaging

If you provide your mobile phone number and expressly consent to receive SMS messages, you may receive text messages from Southtowns Bowling, Chick's Restaurant & Lanes, or Eden Bowling Center, depending on the business or location with which you interact.
 

Messages may include reservation information, league communications, payment reminders, account or service notifications, customer-service communications, and other messages related to your interaction with us.
 

Promotional or marketing SMS messages will only be sent where appropriate consent has been provided.
 

SMS consent is not a condition of purchase.
 

Message frequency may vary. Message and data rates may apply.
 

You may reply STOP to opt out of SMS messages or HELP for assistance.
 

Mobile Information and SMS Consent

Mobile information, including phone numbers and SMS consent records, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
 

We may share information with service providers that assist us in delivering communications and operating our services, including telecommunications and SMS service providers, solely as necessary to provide those services.
 

SMS opt-in consent and associated mobile information will not be shared with third parties for their own marketing purposes.

 

Age Restriction

You must be 18 years of age or older to opt in to receive SMS messages from Southtowns Bowling, Chick's Restaurant & Lanes, or Eden Bowling Center. Individuals under 18 are not permitted to opt in to the SMS messaging program. You must be 18 years of age or older to opt in to receive SMS messages... Individuals under 18 are not permitted to opt in.
 

How We Share Information

We may use trusted service providers to help operate our website, process transactions, manage customer communications, provide technology services, or otherwise operate our businesses.
 

These providers may access information only as reasonably necessary to perform services on our behalf.
 

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, property, or legal rights.
 

Payment Information

Payments may be processed by third-party payment processors. Southtowns Bowling does not necessarily directly store complete credit or debit card information entered through third-party payment systems.

Payment processors maintain their own privacy and security practices.
 

Cookies and Website Technology

Our website may use cookies and similar technologies to operate website features, understand website usage, remember preferences, and improve the visitor experience.

Your browser may allow you to restrict or disable cookies.
 

Your Choices

You may contact us to request that we update or correct certain personal information.

You may unsubscribe from marketing emails using the unsubscribe option included in those communications.

For SMS communications, reply STOP to opt out or HELP for assistance.
 

Children's Privacy

Our website and services are intended for general audiences and families. We do not knowingly use our website to collect personal information directly from children under 18 without appropriate parental or guardian involvement where required.
 

Data Security

 

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse. While we take reasonable steps to protect the information we collect, no method of electronic transmission or storage can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
 

Contact Us

Questions about this Privacy Policy or our privacy practices may be directed to:

Southtowns Bowling
Representing Chick's Restaurant & Lanes and Eden Bowling Center

Email: southtownsbowling@gmail.com

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